FAQ

1. Where do you ship to?
We currently ship across the United States.

2. How long does shipping take?

We offer several shipping options:

✦ Express Shipping (3–6 business days): $20
✦ Free Shipping (7–14 business days): $0
✦ Free Standard Shipping (7–14 business days): $10

Orders are typically processed within 1–3 business days before shipment.

3. Why are there multiple “Free Shipping” options?
Some products or promotions may include different free shipping methods. All free shipping options deliver within 7–14 business days.

4. Will I receive a tracking number?
Yes. Once your order has shipped, you will receive a tracking number via email.

5. What if my order is delayed?
Shipping times are estimates and may vary due to carriers, holidays, or high demand. If your order is significantly delayed, please contact us.

6. Do you accept returns or exchanges?
We accept returns or exchanges within a limited period, as long as items are unused and in original condition. Please contact us before sending any item back.

7. Will the bracelets fit my wrist?
Most of our bracelets are designed to fit standard wrist sizes. Specific sizing details can be found on each product page.

8. Can I wear the bracelets every day?
Yes, our bracelets are designed for everyday wear. However, we recommend avoiding prolonged exposure to water, sweat, or chemicals to maintain their quality.

9. Can I change or cancel my order?
Orders can only be modified or canceled shortly after being placed. Please contact us as soon as possible.

10. How can I contact customer support?
You can reach us via email, and we typically respond within 24–48 business hours.